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Questions About Your Order
Thank you for reaching out! Here are some common questions we receive regarding orders:
How do I check the status of my order?
You can check your order status by logging into your account on our website or clicking the tracking link included in your confirmation email.What if I need to change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can usually accommodate changes if your order hasn't shipped yet.What does shipping typically look like?
Orders typically ship within 2-5 business days, depending on the product’s availability. custom orders take 2-3 weeks. You’ll receive a tracking number as soon as your order is on its way!My order arrived but something is missing or damaged. What do I do?
We’re so sorry to hear that! Please reach out to our customer service team with your order number and a description of the issue, and we'll sort it out for you.Do you offer returns or exchanges?
Yes, we want you to love your purchase! We have a hassle-free return and exchange policy. Just let us know within 10 days of receiving your order. The Exception -Custom orders are non refundable.
If your question wasn’t answered here, feel free to reach out and we’ll be happy to assist!
Looking for something unique? I’d love to help you create the perfect custom order! Whether it’s a special gift, a personalized item, or a one-of-a-kind piece just for you, let’s bring your vision to life.
Contact me today to get started on your custom creation!
Got questions or ideas you want to share? I’m all ears! You can reach out any time. Whether it's for collaboration, inquiries, or just to say hi, I’d love to hear from you. Drop me a message and let’s connect!
Tashmariemakes@gmail.com
